FAQ

Moving service reservations are completed online through your personal account page. After speaking with one of our moving specialists and reviewing the details of your move, you will receive a secure link to your personal account where you can review your estimate, complete the Service Agreement, and finalize your reservation.

To reserve your requested moving date and arrival window, a refundable reservation deposit of $100–$300 is required. The deposit amount is based on the size, distance, and complexity of your move and must be paid by credit or debit card through your personal account. Your reservation is not considered confirmed until the deposit has been received and your Service Agreement has been completed.

Reservation deposits are refundable only in accordance with our Cancellation and Rescheduling Policy. Eligibility for a full or partial refund depends on when the cancellation or rescheduling request is received and whether it meets the terms outlined in our policy. Please review these terms carefully before submitting your reservation.

Before completing your reservation, please carefully review our Terms and Conditions, Cancellation and Refund Policy, and Service Agreement. By submitting your reservation deposit and electronically signing the Service Agreement through your personal account, you acknowledge that you have read, understood, and agreed to all company policies governing your moving service.

If you choose to cancel your move, your reservation deposit will be forfeited and is non-refundable.

If your plans change, you may reschedule your move at least 72 hours before your scheduled moving date and time without losing your reservation deposit. Your deposit will be applied to your new moving date, subject to availability.

Rescheduling requests made less than 72 hours before your scheduled move will be treated the same as a cancellation, and your reservation deposit will be forfeited.

We understand that unexpected situations can arise. If you need to change your reservation, please contact us as soon as possible so we can assist you and discuss the available options.

For a limited time, MNGMOVERS is offering a cash payment discount for customers who choose to pay their remaining balance in cash upon completion of their move.

By paying the final balance with cash, we save on credit card processing fees and are pleased to pass those savings directly to our customers in the form of a discount.

The cash discount applies only to the remaining balance due at the completion of your move. Your reservation deposit must still be paid by credit or debit card to secure your moving date.

Please contact your moving specialist for current discount details and eligibility before your scheduled move.

Not sure what size moving truck you need? No problem—we’re here to help.

Simply complete the contact form below or give us a call, and one of our moving specialists will review the details of your move and recommend the right truck size based on your inventory, home size, and moving requirements. Choosing the correct truck helps ensure an efficient move while avoiding unnecessary trips or additional costs.

Our team is always happy to answer your questions and help you plan a smooth, stress-free moving experience.

Yes. Mngmovers offers labor-only moving services for customers who only need professional movers without a moving truck. Our experienced team can assist with loading and unloading rental trucks, PODS, storage containers, trailers, or moving furniture within your home or office.

Labor-only services start at $299 for two professional movers for up to two hours. Additional time and crew members are available based on your moving needs.

Contact us for a customized estimate or to schedule your labor-only moving service.

Yes. Mngmovers offers professional packing services designed to protect your belongings and make your move easier. Whether you need help packing your entire home or just a few fragile or high-value items, our experienced movers use proven packing techniques and quality packing materials to ensure everything is safely prepared for transport.

We offer full packing, partial packing, and last-minute packing services for residential and commercial moves. Our team can pack dishes, glassware, kitchen items, electronics, artwork, office equipment, and other fragile belongings with the care they deserve.

Packing materials, including boxes, packing paper, tape, bubble wrap, and stretch wrap, are available upon request. If you already have your own boxes and supplies, we are happy to use them as well.

Contact us today for a customized packing estimate and let us help make your move safe, efficient, and stress-free.

At Mngmovers, we take pride in the quality of our moving team. All of our movers are locally hired, professionally trained employees who are committed to providing exceptional customer service and handling your belongings with the utmost care.

We do not use independent contractors or day laborers. Every member of our team is carefully selected, trained in proper moving and packing techniques, and held to our high standards of professionalism, safety, and reliability.

When you choose MNGMOVERS, you can have confidence knowing that experienced, trustworthy movers will be handling your move from start to finish.

Yes. Your security is our priority. All credit and debit card payments are processed through a secure, encrypted payment system that helps protect your personal and financial information. MNGMOVERS does not store your full credit card information on our systems.

You can safely pay your reservation deposit and any applicable balances online through your secure personal account or by using our approved payment methods. If you have any questions about payment security, our team will be happy to assist you.

Yes. MNGMOVERS includes professional furniture padding and basic moving protection supplies with every move at no additional charge.

Our crews use high-quality moving blankets, stretch wrap (shrink wrap), and tape to protect your furniture during loading, transportation, and unloading. We also provide basic furniture disassembly and reassembly when needed to help ensure your items are moved safely and efficiently.

Please note that packing supplies such as moving boxes, packing paper, bubble wrap, and specialty cartons are available for an additional charge unless otherwise stated in your estimate or service agreement.

If you have special items that require extra protection, please let your moving specialist know before your moving day so we can prepare the appropriate materials.

Yes, but coverage is limited for boxes and containers that are packed by the customer.

Because MNGMOVERS cannot verify how customer-packed boxes are packed or whether fragile items are properly protected, we cannot be responsible for damage resulting from improper packing or insufficient protection inside the box. Coverage generally applies only when damage is directly caused by our negligence during handling or transportation, as permitted by the terms of your service agreement and applicable law.

For maximum protection, we recommend using our professional packing services, especially for fragile, valuable, or high-value items such as glassware, artwork, electronics, antiques, and collectibles.

Please review our Terms and Conditions for complete details regarding valuation coverage, exclusions, and customer-packed items.

Yes. Mngmovers is a fully licensed and insured moving company committed to protecting our customers and their belongings throughout the moving process.

We carry the appropriate insurance coverage required to operate professionally and safely. Our experienced movers are trained to handle your furniture and personal belongings with the highest level of care, using professional moving equipment, furniture padding, and protective wrapping to minimize the risk of damage.

If you have questions about our licensing, insurance coverage, or valuation protection options, our moving specialists will be happy to provide additional information before your move.